You can Reset your Client Portal/Area password any time HERE
Using your new account :
Your Client Portal is your general starting point for all of your new account services. From your portal you can submit tickets, order new services, and review the Knowledge Base for additional help. Access your Client Portal Here: https://newworldhosting.com/index.php
From your Client Portal you can access your Client Area to gain deeper access to your other account services, like reviewing your invoices, or reviewing your domain names and their renewal dates and other details. From here you can also gain direct access to each hosting accounts cPanel and webmail. Access your Client Area from your Client Portal or directly here: https://newworldhosting.com/clientarea.php
Just above "Client Area" you see links to different details about your account:
1. My Details - Here you manage your account details such as mailing address, email, Credit Card info, password, add a new contact for the account, and manage your security question. NOTE: Changing your email contact here will change your Portal/Area log in.
2. My Services - lists all of your hosting packages, parked domains and other services you have 
purchased. Clicking the green arrow icon to the right of any of these services gets you into that account's management screen where you can log into their cPanel or their webmail directly.
3. My Domains - lists all domain names you have registered with One World Hosting. Clicking the green arrow icon to the right of any of these gets you into that domain name's management screen where you can disable auto renewal and make other changes to the domain name record.
4. My Invoices - your invoices.
5. My Support - will show your support ticket history if you have been logged in when entering tickets.
6. Affiliates - sign up and manage your affiliate details and review your earnings.
7. Emails - review all system emails.
Control Panels by cPanel: Just as before each of your hosting accounts has it's own control panel for setting up mail, etc. To understand how to use any of your control panel features simply use the video tutorial that comes with each item or click the Help? icon at the upper right of the main screen. Help is right where you need it!
You can access each accounts cPanel via your Client Area > My Services and clicking on the green arrow icon to the right of each hosting account, or you can access directly via:
http://yourdomainname.com/cpanel
For a complete list of New versus Old control panel tools, see: CPANEL: How Do I?
Webmail: You can acces your webmail also via your Client Area > My Services and clicking on the green arrow icon to the right of each hosting account, or you can access directly via:
http://yourdomainname.com/webmail
RESELLING ACCOUNTS:
"Reselling", or adding a "resold" account is no longer done through your account control panel. Instead, just go to the New World Hosting order form and select "Resold Hosting", or visit this link directly:
TO ORDER A RESOLD HOSTING ACCOUNT - CLICK HERE
When you place the order and enter your client details, the system will recognize you and fill in your own details. You simply need to describe the specifics of the new account. Rates and terms are unchanged.
MISCELLANEOUS:
- Free server secure certificate. The free server secure certificate is still available, but you must make two small changes to your code. As the server names are changing in this upgrade, your path must reflect the new server name. Use "webserveralpha" for "webserver1010". Second, in place of the domain name you must now use your username, preceeded by a tilde "~". For example, if your path was:
https://host5.webserver1010.com/domainname/index.html it will now be:
https://host5.webserveralpha.com/~username/index.html
- FTP. To publish your site via FTP, just use ftp.yourdomain.com (substitute your real domain name). If you are publishing with FrontPage, make sure you install/activate the FP Extensions (there's an icon for it in cPanel) and then you should be able to publish right to the domain name as you are used to.
- Dedicated IP. Dedicated IPs are no longer available by default. If your site has a secure SSL certificate, a dedicated IP is required, and will be provided at no charge. If you wish to add a Dedicated IP to your account, the fee is $1/month for each IP.
- PHP version. Both PHP 4 and 5 are available for every account. To select between them, simply select "PHP Configuration" in your control panel and toggle between 4 and 5.
- SiteXpress is not available on the new servers, as it is proprietary and no longer updated. The current, published ("live") version of sites published with SiteXpress will be brought over and will be active, but the editing interface will not. RVSiteBuilder is our new web building tool, and it is vastly superior - we guarantee you'll find it both simpler to use and more powerful. For more details please see RVSiteBuilder Details
- MySQL database names. Instead of $domain_com_$dbname, your databases created in cPanel will have the format $userid_$dbname. Any databases you have in your account will be renamed accordingly, and the pages or configuration files that use the database name will be updated. For future database uses, be aware of this new naming style. The default version of MySQL on servers remains 4.x, but 5.x is available for any account - just let us know.
- Name Servers. Every existing name server configuration will be preserved - no changes are needed. If you have custom virtual name servers (VNS) those will also be preserved in identical fashion - no need to change them for any existing account, and you can continue to use them for any new account. The only change required for VNS is to update the IP addresses at your registrar. This process can be done at the completion of the upgrade process, and the new IP addresses should be:
69.167.161.33 (primary)
69.167.161.37 (secondary)
